Refund policy

Return & Refund Policy

At our store, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

• You can request a return within 3 days of receiving your order.

• To be eligible for a return:

  • The item must be unused and in original condition

  • The item must be in original packaging

• Products that are damaged, used, or missing parts (not due to our error) are not eligible for return.

Non-Returnable Items

• Sale items or discounted products

• Used or damaged products

• Customized or special order items

Return Process

• To initiate a return, contact us via:

  • WhatsApp / Phone: 03167960417

  • Email: Usmansaleemrajput68@gmail.com

• Provide your order number and reason for return.

• Our team will guide you through the return process.

Return Shipping

• Customers are responsible for return shipping charges.

• In case of wrong or defective product, we will cover the shipping cost.

Refunds

• Once we receive and inspect the returned item, we will notify you.

• If approved, your refund will be processed within 3 working days.

• Refund will be issued via:

  • Bank transfer / JazzCash / Easypaisa (for COD orders)

  • Original payment method (for prepaid orders)

Late or Missing Refunds
If you haven’t received your refund yet, please contact us at [Your Email].

Exchange Policy

• We only replace items if they are defective or damaged.

• Contact us within 48 hours of delivery for exchange requests.

Contact Us
For any questions regarding returns and refunds, feel free to contact us anytime.

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Thank you for shopping with us!